Support   

Don't hesitate to tell us if you need any help.


>> Email Support (Free)
Please tell us the bugs, your suggestions, questions and comments about our PDF assistant software, websites and documents according to the following email addresses.
Note
When you cannot properly use our software products (even have read the documentations), or cannot solve the problems by yourself (even used the free email support), it's time to use our remote support service. It's a real-time and hand-to-hand service, your problems can be solved soon by our support team. Know More Detail & Buy Now
>> Retrieve License Key (Free)
Lost the license key? Don't worry. It's FREE to get it again! Just fill the following information and send them to support[at]pdf-helper.com

>> 2014 Holiday Notice
During the holidays, in addition to email support and license key retrieve, all other businesses will operate as usual.
That is, you can download and use our products, visit our website and place your order as usual, but your support request / license key retrieve emails may not be replied in time.

The following is a list of 2014 holidays, for your reference.

New Year's Day: Jan 01 - Jan 03.
Traditional New Year: Jan 30 - Feb 05.
Ching Ming Festival: Apr 04 - Apr 06.
Labor Day: May 01 - May 03.
Dragon Boat Festival: May 31 - Jun 02.
Mid-Autumn Festival: Sep 06 - Sep 08.
National Day: Oct 01 - Oct 07.